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CDMAV5-telephone marketing box

V5 series telephone marketing box, is a telephone sales supported equipment. Especially for the customer who need to provide the manual advice through the mobile phone. Based on the existing single-card smart wireless business and V1 phone marketing box functions, increased the function of transferring the marketing phone to the customer service by adding the vice card. Using with the family card , affiliate card or other free packages can transfer to the customer service phone free of charge.

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    V5 series dual card telephone marketing box, which main moduel uses  2G communication module and vice module uses  2G network (GSM) module. Mainly applicable to communication with the customer through the telephone marketing box. It also can be used with RJ11 telephone line port with ordinary telephone landline, telephone recording box, analog voice board, pbx exchange and so on. CDMAV5 has wide application space, especially for the people need to communicate with customer through mobile phone. V3 series is equivalent to V1 series marketing box when you only insert one cell phone card.

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★Can be used directly without installing any driver.
★The screen displays Chinese,can provide OEM.
★2 RJ11 telephone line port, the equivalent of telephone extension.
★Can import number, automatically call, greatly enhance sales staff's work efficiency, make 800-1500 call each day.
★Can monitor the entire process of automatic telephone marketing through external ordinary telephone, 

★Can manually forced into manual service if the customer has strong intentions, directly communication with customers.
★Can immediately press the key for dial the next phone call if the recipient has been shut down or empty. 
★The V series of marketing telephones don't need to convert the voice files format, which is easier to use.
★Can automatically dial the number according to the import number, the equivalent of automatic dialer. 
★TF storage the MP3 marketing voice files, easily to manage through the computer.
★The main card is responsible for dialing the number, the vice card is responsible for transfer calls to the owner's phone. The  device can be used as V1 series when you don't insert the vice card.

产品功能

★Can be imported to store 100,000 sets of customer

★Can be set to use the call interval, effectively avoid high-frequency call marks and so on.

★Can be set to limit the call duration and the number of outgoing call each time, and control the phone card's bill charges.

★Can automatically call out, automatically play the MP3 format marketing voice after connecting.

★After the customer answers the phone and interested to press the key to the manual service, the marketing phone will ring, the customer service can directly answer it; corresponding the on duty mode 2 " on duty."

★Can be answered the customer consultation by the owner's phone, corresponding to the on duty mode 3 "transfer to the phone".

★It can be set not to play marketing telephone ringing; corresponding to the duty mode 4 "fast ringing mode".

★According to the customer's duration of listening marketing voice, the device will automatically switch to manual customer service.

★Can be set up on-hook SMS, the device will automatically send service message to the customer after the phone hangs up.

★Can set the working time, the device can automatically start and stop the marketing task every day.

★Can be supported the callback call to second dial in some areas.

★Can be set of the IP dial prefix for some of the wireless fixed card which need to dial IP prefix in order to outgoing call.

★Can auto analyze and classified the call record, like "connected number", "connected and transfer to manual service number"...

★Can work without connecting the computer, after the work, the call records can be read through connecting to the computer.

应用场景

★ Cooperate with the telephone recording box: you can screen the interested customer and make call record, improving the efficiency of recording analysis through the RJ11 telephone line port connecting with the telephone recording box.

★ Cooperate with the telephone exchange: Multiple devices connected with the telephone exchange through the telephone line port so as to realize the artificial intelligence distribution: barrier-free switch between manual customers service.

★Replacing manual dialing application: automatic outbound call. After connected, the marketing phone will ring and the manually  customer service immediately answer it and directly communicate with the customer.

★Sorting customer application: automatically outbound call and play the marketing voice after connected. If the customer interested and then will transfers to the manual consultation. Therefore the tel-marketing sales only need to answer the customer calls with relatively high quality customers, which will greatly improving the work efficiency.

★Cooperate with the traffic headset to batch dial applications: customers can self-adjust the traffic headset interface line with the equipment. The device can automatically call out, and after connected, the marketing phone  can directly communicate with your customers through headphones without off the hook. (This application needs to contact us of the special application version of the program.)

★Cooperate with the monthly phone card application: set a reasonable call interval and with the setting number of single outgoing calls, call duration and other settings. You can avoid high-frequency calling or using too much to cause the phone card stop service.

★Cooperate with the wireless fixed card application: part of the wireless fixed card need to use with a dedicated decryption card stickers.

 

I have brought this equipment for a long time, and it keeps displaying "dialing" and sometime the LCD show in reverse without connecting tel set and during a call. Even reset it cannot solve.

*The SRICK is broken, you can change it at a cell phone store or send back to us for repair.

Faild to open the software, it keeps showing copyright issues.

*Your computer got virus, install anti-Virus software; then directly open the RAR file without unzip it. 

Fail to open the software can not open, it keeps showing that there is no D disk?

* Because your compter doesn't have D disk. The program is installed at D disk by default and the C disk need permission to install.

Solution: Install a D disk or change the computer.

Press any key to transfer but hungs up before playing voice.

*Check the on duty mode is transfer to tel set or mobile phone. If is to mobile phone, please check the balance of the vice card.


After connecting the machine it keeps showing no equipment.

*May cause by the following reasons:

1. There is something wrong with the data cable;

2. Incompatibility with apple computer;

3. There is something wrong with the computer's USB port;

4. There is no D disk in the computer.

Please try to change the USB cable, reinstall the system, change the USB port, unplug some irrelevant cables, change the computer.


The white marketing box can be called in and cannot be called out

*一般都是卡的问题,换张普通卡就可以了,可以通过打10000或10086看能不能正常呼出,或拨打设备的号码看能不能打通。

The white marketing box can not be called in.

*By default, you need to press to transfer after playing voice; if choosing ring and waiting for answering, it can be call in like ordinary tel set. Both tele set and marketing box can show caller ID.

The white marketing box has an echo on a call.

*Don't put the antenna too near to the tel set. It will generate singal interference.